Billing

Introduction

Catalyst handles billing for all its services overall, and for all the features in the services that are billable through a monthly billing cycle. There are two different pricing models that you can select from in Catalyst, depending on your requirements and usage.

  • Pay-as-you-go Model: Users will be billed for their exact resource usage in all services, post the consumption

  • Subscription Model: Users pay a fixed subscription fee in advance and purchase resources worth that amount

You can avail a free tier allowance in the pay-as-you-go model, or a plan benefit in the subscription pricing model. Both these benefits provide you with resources for free of cost until you exceed the hard limits imposed for the specific resources, or for the overall amount consumption, depending on the model. The limits and terms for the free tier or plan benefit vary for both the models, which are discussed in the next sections.

Note: You can refer to the Pricing page to check the latest pricing calculations, and the details of each billable component operation. Catalyst does not impose any other additional or hidden charges besides the pricing stated in that page.

Catalyst monitors your usage and provides you with a consolidated bill for all your projects, that contains a breakdown of the resources you utilized in each feature of each service, along with the charges for the units consumed. The usage here can be regarded as the API calls made or the memory utilized in a specific component, for instance. Some examples include data insertions in the Cloud Scale Data Store, Serverless Function executions, or a file upload operation in the File Store.

Note: Catalyst currently provides the QuickML and ConvoKraft services for completely free of cost, with no charges on usage.

Catalyst supports payments made through various payment methods, depending on the Catalyst account’s data center and region. For example, for the accounts registered in the US data center, the supported payment methods include credit cards and PayPal accounts. If the account is registered in the IN data center, payment options also include UPI, Netbanking, and debit cards. You can configure your payment method for your Catalyst account for both payment models, and manage your payments and subscriptions from the Zoho Store.

You can keep a track of your resource usage of all projects, view reports and cost breakdowns, check forecasts, create budgets, and more from the Billing settings in your Catalyst remote console.

Important Points to Remember: Catalyst has so far followed only a pay-as-you-go pricing model, that included Amount and Credits as the payment units along with the pricing plans of Light User and Heavy User. This pricing system will still remain applicable until 1 April 2024, for all Catalyst users who signed up before 31 Dec 2023. The dual pricing model system mentioned above is applicable from 1 Jan 2024, only for the users signing up after this date. After 1 April 2024, the dual pricing model will be applicable for all Catalyst users. You can find all necessary details of the old pricing model from this section.

New users can select their preferred payment model upon their account signup or during their Catalyst usage, and existing users can do so as soon as the dual model is rolled out for them. First-time users also get a one-time, USD 250 worth of free resources after they sign up to Catalyst. This will be utilized upon exhausting the free tier allowance or plan benefit in either payment models.

Last Updated 2024-02-09 13:03:37 +0530 +0530

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