Which data center is my Catalyst project's data in, and how do I get a written data residency statement?

Your Catalyst account and its projects are in the data center of the Zoho account you use with Catalyst. Catalyst is hosted in eight data centers, US, EU, IN, AU, CA, JP, SA and UAE, and each has its own console, API domain and Zoho Accounts server.

To see your data center, check the Zoho Accounts domain you sign in to: for example, accounts.zoho.in is the IN data center and accounts.zoho.eu is the EU data center. Your Catalyst API domain shows it too, for example api.catalyst.zoho.in.

For a written statement of where each component you use processes, stores and backs up data, for example for a GDPR or DPDP Act review, ask Catalyst support. Name your data center, the components you use (such as Data Store, Stratus, Functions, Zia Services or QuickML), the regulation, and whether you need a signed document.

Note: To move a project to another data center, export it with Infrastructure as Code (IaC) and import it into an account in that data center; the export doesn’t include your data.

Refer to the Multi-DC Support help page for each data center’s domains.