---
title: "Zoho SalesIQ"
url: https://docs.catalyst.zoho.com/en/signals/help/publishers/supported-events/zoho-publishers/zoho-salesiq/
description: "List of default events supported for Zoho SalesIQ."
last_updated: 2026-04-09T15:19:52Z
service: Signals
type: general
---

# Zoho SalesIQ

Following are the default events supported for the Zoho SalesIQ Publisher:

<table class="content-table">
	<thead>
		<tr>
            <th class="w5p">No.</th>
			<th class="w20p">Display Name</th>
            <th class="w30p">API Name</th>
			<th class="w45p">Description</th>
		</tr>
	</thead>
	<tbody>
		<tr>
            <td>1</td>
			<td>Conversation Missed</td>
			<td>`conversation_missed`</td>
			<td>An event is generated when a conversation is missed in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>2</td>
			<td>Conversation Completed</td>
			<td>`conversation_completed`</td>
			<td>An event is generated when a conversation is completed in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>3</td>
			<td>Conversation Rated</td>
			<td>`conversation_rated`</td>
			<td>An event is generated when a conversation is rated in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>4</td>
			<td>Conversation Visitor Replied</td>
			<td>`conversation_visitor_replied`</td>
			<td>An event is generated when a visitor of a conversation replied in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>5</td>
			<td>Conversation Created</td>
			<td>`conversation_created`</td>
			<td>An event is generated when a conversation is created in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>6</td>
			<td>Conversation Attender Updated</td>
			<td>`conversation_attender_updated`</td>
			<td>An event is generated when operators pick up a chat in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>7</td>
			<td>Conversation Operator Replied</td>
			<td>`conversation_operator_replied`</td>
			<td>An event is generated when an operator replies to the chat initiated by the visitor in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>8</td>
			<td>Conversation Transfer Initiated</td>
			<td>`conversation_transfer_initiated`</td>
			<td>An event is generated when a conversation transfer is initiated in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>9</td>
			<td>Conversation Transfer Accepted</td>
			<td>`conversation_transfer_accepted`</td>
			<td>An event is generated when a transferred chat is accepted by the operator in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>10</td>
			<td>Conversation Transfer Rejected</td>
			<td>`conversation_transfer_rejected`</td>
			<td>An event is generated when a transferred chat is rejected by the operator in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>11</td>
			<td>Participants Added</td>
			<td>`participants_added`</td>
			<td>An event is generated when participants are invited to a conversation in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>12</td>
			<td>Participants Deleted</td>
			<td>`participants_deleted`</td>
			<td>An event is generated when a participant is removed from a conversation in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>13</td>
			<td>Conversation Supervisor Added</td>
			<td>`conversation_supervisor_added`</td>
			<td>An event is generated when a supervisor is added to a conversation in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>14</td>
			<td>Message Edited</td>
			<td>`message_edited`</td>
			<td>An event is generated when a message is edited in a chat in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>15</td>
			<td>Message Deleted</td>
			<td>`message_deleted`</td>
			<td>An event is generated when a message is deleted in a chat in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>16</td>
			<td>Conversation Metrics Generated</td>
			<td>`conversation_metrics_generated`</td>
			<td>An event is generated with a conversation's metrics/metadata as soon as the conversation concludes in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>17</td>
			<td>Department Created</td>
			<td>`department_created`</td>
			<td>An event is generated when a department is created in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>18</td>
			<td>Department Updated</td>
			<td>`department_updated`</td>
			<td>An event is generated when a department is updated in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>19</td>
			<td>Department Deleted</td>
			<td>`department_deleted`</td>
			<td>An event is generated when a department is deleted in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>20</td>
			<td>Operator Created</td>
			<td>`operator_created`</td>
			<td>An event is generated when an operator is added in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>21</td>
			<td>Operator Updated</td>
			<td>`operator_updated`</td>
			<td>An event is generated when an operator's setting is modified in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>22</td>
			<td>Operator Deleted</td>
			<td>`operator_deleted`</td>
			<td>An event is generated when an operator is removed in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>23</td>
			<td>Operator Associated</td>
			<td>`operator_associated`</td>
			<td>An event is generated when an operator is associated with a department in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>24</td>
			<td>Operator Dissociated</td>
			<td>`operator_dissociated`</td>
			<td>An event is generated when an operator is removed from a department in Zoho SalesIQ.</td>
		</tr>
		<tr>
            <td>25</td>
			<td>Visitor Updated</td>
			<td>`visitor_updated`</td>
			<td>An event is generated when a visitor is updated in Zoho SalesIQ.</td>
		</tr>
	</tbody>
</table>

> **Note:** The number of rules you can create with Zoho SalesIQ Events depends on your Zoho SalesIQ subscription plan, as well as the number of webhooks permitted by your chosen service plan. [Go to Zoho SalesIQ Pricing Plans](https://www.zoho.com/salesiq/pricing-comparison.html).