---
title: "Zoho Assist"
url: https://docs.catalyst.zoho.com/en/signals/help/publishers/supported-events/zoho-publishers/zoho-assist/
description: "List of default events supported for Zoho Assist."
last_updated: 2026-03-06T16:19:28Z
service: Signals
type: general
---

# Zoho Assist

Following are the default events supported for the Zoho Assist Publisher:

<table class="content-table">
	<thead>
		<tr>
            <th class="w5p">No.</th>
			<th class="w20p">Display Name</th>
            <th class="w20p">API Name</th>
			<th class="w55p">Description</th>
		</tr>
	</thead>
	<tbody>
		<tr>
            <td>1</td>
			<td>Outbound Session Started</td>
			<td>`outbound_session_start`</td>
			<td>An event is generated when an outbound session starts in Zoho Assist.</td>
		</tr>
		<tr>
            <td>2</td>
			<td>ScreenShare Session Started</td>
			<td>`session_start_ss`</td>
			<td>An event is generated when a screen-share session starts in Zoho Assist.</td>
		</tr>
		<tr>
            <td>3</td>
			<td>RemoteSupport Session Ended</td>
			<td>`session_end_rs`</td>
			<td>An event is generated when a remote-support session ends in Zoho Assist.</td>
		</tr>
		<tr>
            <td>4</td>
			<td>ScreenShare Session Ended</td>
			<td>`ssession_end_ss`</td>
			<td>An event is generated when a screen-share session ends in Zoho Assist.</td>
		</tr>
		<tr>
            <td>5</td>
			<td>RemoteSupport Customer Joined</td>
			<td>`customer_join_rs`</td>
			<td>An event is generated when a customer joins a remote-support session in Zoho Assist.</td>
		</tr>
		<tr>
            <td>6</td>
			<td>Inbound Request Created</td>
			<td>`inbound_request_create`</td>
			<td>An event is generated when an inbound request is created in Zoho Assist.</td>
		</tr>
		<tr>
            <td>7</td>
			<td>Inbound Request Transferred</td>
			<td>`inbound_request_transfer`</td>
			<td>An event is generated when an inbound request is transferred in Zoho Assist.</td>
		</tr>
		<tr>
            <td>8</td>
			<td>Inbound Request Delegated</td>
			<td>`inbound_request_delegate`</td>
			<td>An event is generated when an inbound request is delegated in Zoho Assist.</td>
		</tr>
		<tr>
            <td>9</td>
			<td>Inbound Request Picked</td>
			<td>`inbound_request_picked`</td>
			<td>An event is generated when an inbound request is picked in Zoho Assist.</td>
		</tr>
		<tr>
            <td>10</td>
			<td>Inbound Request Declined</td>
			<td>`inbound_request_declined`</td>
			<td>An event is generated when an inbound request is declined in Zoho Assist.</td>
		</tr>
		<tr>
            <td>11</td>
			<td>Inbound Request Dropped</td>
			<td>`inbound_request_dropped`</td>
			<td>An event is generated when an inbound request is dropped in Zoho Assist.</td>
		</tr>
		<tr>
            <td>12</td>
			<td>Inbound Request Expired</td>
			<td>`inbound_request_expired`</td>
			<td>An event is generated when an inbound request is expired in Zoho Assist.</td>
		</tr>
		<tr>
            <td>13</td>
			<td>Device Added</td>
			<td>`device_add`</td>
			<td>An event is generated when a device is added in Zoho Assist.</td>
		</tr>
		<tr>
            <td>14</td>
			<td>Device Online</td>
			<td>`device_online`</td>
			<td>An event is generated when a device goes online in Zoho Assist.</td>
		</tr>
		<tr>
            <td>15</td>
			<td>Device Offline</td>
			<td>`device_offline`</td>
			<td>An event is generated when a device goes offline in Zoho Assist.</td>
		</tr>
		<tr>
            <td>16</td>
			<td>Device Deleted</td>
			<td>`device_delete`</td>
			<td>An event is generated when a device is deleted in Zoho Assist.</td>
		</tr>
		<tr>
            <td>17</td>
			<td>Unattended Access Session Started</td>
			<td>`session_start_urs`</td>
			<td>An event is generated when an unattended-access session starts in Zoho Assist.</td>
		</tr>
		<tr>
            <td>18</td>
			<td>Unattended Access Session Ended</td>
			<td>`session_end_urs`</td>
			<td>An event is generated when an unattended-access session ends in Zoho Assist.</td>
		</tr>
	</tbody>
</table>