---
title: "Why do I get the error 'No privileges to perform this action' when I click on the invite email?"
url: https://docs.catalyst.zoho.com/en/faq/cloud-scale/authentication-privileges/
description: "In Catalyst Authentication, this error occurs when you have already logged in to the application with a different account and try to confirm the password for …"
last_updated: 2026-11-13T05:00:22Z
service: CloudScale
type: faq
---

In Catalyst Authentication, this error occurs when you have already logged in to the application with a different account and try to confirm the password for another account from the invite email in the same browser window. The invite email contains a URL that opens a sign-up form where the invited user sets up their password. To resolve this issue, open the invite URL again in a different browser or with a different browser profile.

Refer to the [Authentication Users Implementation help page](https://docs.catalyst.zoho.com/en/cloud-scale/help/authentication/user-management/users/implementation/) for details on inviting users.