# Email Templates -------------------------------------------------------------------------------- title: "Introduction" description: "Catalyst Authentication enables you to provide secure authentication and sign-ins for your app users, and manage their user accounts." last_updated: "2026-03-18T07:41:08.533Z" source: "https://docs.catalyst.zoho.com/en/cloud-scale/help/authentication/email-templates/introduction/" service: "Cloud Scale" -------------------------------------------------------------------------------- # Email Templates Authentication provides you with default templates for email verification and password reset emails. You can override these default templates if needed, and customize the contents of the emails' subject, message body, design of the template and sender's email address in the template, and save it. {{%note%}}{{%bold%}}Note:{{%/bold%}} You will have to enable at least one authentication type to access this section.{{%/note%}} The *Email Verification* email is sent to your end-user to invite, verify and add them to your application. This email is either sent when they are added to your application by you through {{%link href="/en/cloud-scale/help/authentication/user-management/users/implementation/" %}}*User Management*{{%/link%}} or when they sign up to your application for the first time. <br /> The *Password Reset* email is triggered by your end-user when they click the password reset/forgot password option in your login element. You can also send a Password Reset email to your user from the console using the {{%link href="/en/cloud-scale/help/authentication/user-management/users/implementation/#reset-a-users-password" %}}User Management{{%/link%}} feature. <br /> {{%note%}}{{%bold%}}Note:{{%/bold%}} You can learn more about how Catalyst Cloud Scale enables you to send email to your end-users from your Catalyst application in the {{%link href="/en/cloud-scale/help/mail/introduction/" %}}Mail component help page{{%/link%}}.{{%/note%}} <br /> -------------------------------------------------------------------------------- title: "Key Concepts and Benefits" description: "Catalyst Authentication enables you to provide secure authentication and sign-ins for your app users, and manage their user accounts." last_updated: "2026-03-18T07:41:08.534Z" source: "https://docs.catalyst.zoho.com/en/cloud-scale/help/authentication/email-templates/benefits-and-key-concepts/" service: "Cloud Scale" -------------------------------------------------------------------------------- ### Key Concepts #### Placeholders You can insert placeholders in the email's subject and message body for dynamic content. A placeholder is a representational variable for a dynamic value that will be filled in when the email is sent. The placeholder variable refers to the API name of the specific component. It is inserted with **%** symbols at the beginning and the end of the variable's name like: **%APP_NAME%** or **%LINK%**. <br /> There are three placeholders available that you can use in email templates: * {{%badge%}}{{%bold%}}%EMAIL%{{%/bold%}}{{%/badge%}}: Denotes the email address of the user that they used to register for an account in Catalyst. This value is obtained from the user's information stored in Catalyst. * {{%badge%}}{{%bold%}}%APP_NAME%{{%/bold%}}{{%/badge%}}: Denotes the name of your application. This value is the same as the name you specified in the {{%link href="/en/cli/v1/project-directory-structure/catalyst-json/" %}}{{%badge%}}client-package.json{{%/badge%}}configuration file{{%/link%}}, and is obtained after you host the application. * {{%badge%}}{{%bold%}}%LINK%{{%/bold%}}{{%/badge%}}: Denotes either the hyperlink of the {{%link href="/en/cloud-scale/help/web-client-hosting/implementation/#host-a-web-application" %}}Web App URL{{%/link%}} or the hyperlink of the reset password page that you configure in your application. The values of these placeholders are populated automatically from the data obtained from your project specifications, and the populated values are inserted into the emails when they are sent. ### Benefits * Email templates enable you to define a standard format for the user invite and password reset emails, retaining uniformity in the structure of the emails you send to your users. * The placeholders in the templates auto-fill the essential details in your email, preventing manual workload from your end. * You can maintain brand consistency in your communications with your application users by styling and drafting the templates as per your needs. <br /> -------------------------------------------------------------------------------- title: "Customizing Email Templates" description: "Catalyst Authentication enables you to provide secure authentication and sign-ins for your app users, and manage their user accounts." last_updated: "2026-03-18T07:41:08.534Z" source: "https://docs.catalyst.zoho.com/en/cloud-scale/help/authentication/email-templates/customizing-email-templates/" service: "Cloud Scale" -------------------------------------------------------------------------------- # Email Templates Customization The Email Templates feature allows you to customize the styling of the *Email Verification* and *Password Reset* emails. You can customize the font, subject, email content and style of the email based on your business requirements and branding preferences. You can also view the live preview of the email as you configure the template. <br /> {{%note%}}{{%bold%}}Note:{{%/bold%}} You can customize the style of the email verification and password reset emails by adding the HTML code of the emails as the templates in the console.{{%/note%}} ### Customize the Default Email Templates 1. Navigate to Cloud Scale > Authentication, and click the Email Templates tab. <br /> 2. From the **Email Verification** tab, you can view and customize the Email Verification template: - If you wish to customize the template of the verification email, click **Edit**. <br /> - You can edit the mail's subject and the content of the email and style it using HTML. You can either edit in the console, or you can paste the HTML code of the template. The changes you make to the template can be viewed in the **Preview** section. <br /> 3. Click **Save**, to confirm the changes and save the *Email Verification* template. 4. Click **Password Reset** tab to view and customize the *Password Reset* template: - Similar to the *Email Verification* template, you can customize and change, the email's subject, and the content using HTML. Click the **Edit** button. <br /> - As in Email Verification, you will be able to view the changes made in the Preview Section. <br /> 5. Click **Save**, to confirm the changes and save the *Password Reset* template. The email verification and password reset emails that will be sent from your Catalyst application will now be sent as per the customized templates. <br />